Wills Smart VoIP Hospitality Software

Wills Smart VoIP provides end-to-end solutions to the hospitality industry from hotels to resorts and vacation rentals. We have enabled clients to achieve improved efficiency and better control of processes.

Wills Smart VoIP is built by hospitality professionals who know that software is supposed to reduce complexity, not increase it. And that concept is echoed by our customers, who always mention how easy our system is to use when compared to others out there. Little things – like being able to sell rooms in different formats (called Split Inventory) or cancellations being automatically listed back as available – make a big difference at the end of the day.

Hospitality

Enhanced Customer Experience
  • Unified and Seamless booking journey
  • Rapid prototyping
  • Express booking
  • Voice responsive search experience
State-of-the-art engagement channels
  • Website, mobi-site, and mobile application development
  • Cloud-based management systems
  • Mobile first SEO
  • Location-based services
Property Management Solutions
  • Custom property management systems
  • Front & back office modules
  • Location-based services within the properties
  • Automated housekeeping software solutions
Customer Retention Systems
  • Member portal for Personalization and recommendation
  • New-age Loyalty management programs
  • Advanced disruption management services
  • Feedback management system
Enhanced productivity through Automation
  • Robotic process automation
  • High impact multifunctional bots
  • Workflow automation
  • Business process automation
Business Intelligence Solutions
  • Real-time streaming analytics
  • Dashboards and reporting engine
  • Deals and discount engine
  • Data management solutions

Wills Smart VoIP offers a complete range of software solutions that addresses every requirement of the hospitality industry. Each solution from Wills Smart VoIP has been developed keeping in mind the complexity and inter-connectivity of various functions in the hospitality. We believe the focal point of every software solution should be the simplification and streamlining of your business processes to help you devote quality time to core issues of business growth and customer delight.

Wills Smart VoIP leverages the mobile technology to bridge the gap between the hospitality industry and customers. We render our IT services to resorts, hotel, tourism, and transportation organizations to help them expand their businesses at various geographical locations. Our domain experts integrate supply chain, finance, procurement management, and human resource management systems with customer databases and CRM tools to enable clients to build lasting relationships with the customers and provide seamless brand experience across the web, mobile, and social media.

Our Capabilities in the Hospitality & Leisure Industry

  • Hospitality management software solutions
  • Point-of-Sales (POS) applications
  • Innovative solution commerce solutions
  • Database management and maintenance
  • Real-time CRM solutions
  • Systems integration
  • Online booking and reservation system

The travel & hospitality industry is growing rapidly day by day. This industry will never lose its appeal as people are increasingly being driven to explore cultures other than their own. The world is waiting to be explored and fortunately, we live in an age where traveling is more accessible by technology, with cheaper rates. This made traveling easier and cheaper. Hence the travel & hospitality industry has made booking tickets and hotels & other services easier for the customers than few years earlier. But with the demand for increased services, managing multiple tasks can easily go out of hand and the reputation of a firm may go down by just a click with negative ratings and reviews over the internet. The customers are smart enough to do a Web search before booking about a hotel and check their reviews before buying their services. You will land more customers if the reviews are good but, if the reviews are bad, you might lose out on a significant amount of customers. Hence it is crucial to see to it that management of tasks does not go out of hand.

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