Wills Smart VoIP Unified Communication System – A Complete Business Communication at One Platform

Wills Smart VoIP Unified Communication system is the most advanced and reliable business communication system that is developed to enhance productivity through integrated communication experience of voice, video and Instant Messaging (IM). Enriched with robust and carrier-grade features, it offers richer user experience blended with corporate level efficiency. By connecting various communication technologies at one platform, the unified communication system provides the utmost quality of audio communication (Mobile) and video conference experience along with instant messaging server and softswitch. Based on the advanced technological architecture, our unified communication system is designed to provide the efficient collaborated business communication platform for small and big enterprises to manage their various business models quickly, expertly and consistently.

Included System Under Unified Communication System

  • SIP Server: SIP Registrar, SIP Proxy , Video , IM and Presence Server
  • Media Server : Voice Services, IVR & Conferencing
  • VoIP Billing : Billing, Database & Web Interface
  • Calling Card System
  • Android Communicator (Voice, Video & IM)
  • iPhone Communicator (Voice, Video & IM)
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Unified Communication

  • Call control and multimodal communications
  • High definition voice and video
  • Instant messaging
  • Presence
  • Mobility

Account and user management

  • SIP Support
  • Multiple Calls on one account
  • Account for New Phone Number
  • Customer management
  • Prepaid/Postpaid recharge
  • Agent account
  • Batch management
  • Signup(customer)
  • Account detail(Agent,Customer)
  • Caller ID Authentication
  • Recharge/Payment Online

Rate Management

  • Billing Increment
  • PEAK & OFF-PEAK rates
  • Expiry of rates
  • Import Rate sheet
  • Rate-sheet Simulator

Gateway Management

  • Multiple Provider supported
  • Multiple Gateway supported

Billing Reports and Invoice management

  • CDR (Admin,Agent,Customer)
  • Profit & loss report(Admin,Agent)
  • Traffic Report
  • Search Criteria for reporting
  • Export report to PDF & CSV
  • Invoice generation

LCR

  • LCR (Least Cost Routing)

Calling Card

  • Pin base calling card
  • Pinless calling card

IVR Management

  • IVR prompts( balance,destination, credit time)
  • Customize IVR in multilanguage

DID Support

  • DID incoming
  • Manage DIDs for customer with different criteria
  • Phone to PC
  • Reports

Calling Features

  • PC-Phone
  • Device-Phone
  • Phone-Phone
  • PC-PC
  • Device-Device
  • Call Recording

Web Interface

  • Multi Language Support
  • Real Time Customized Billing Interface (Color & Theme of Form, Table, Menu & Buttons)

Additional Features

  • Multi currency support for Balance Announcement
  • Auto Recharge
  • Signup
  • Email activation to verify customer email address
  • User Validation support for admin
  • Data Base backup and Restore Facility
  • Export data into XML or CSV

Communicator Features:(Android and iOS)

  • Audio Call (App to App and App to PSTN)
  • Video Call (App to App)
  • Video Conferencing
  • Instant Messaging / App to App Chat
  • Group Chat
  • Call Conferencing
  • File Sharing ( Picture, messages, images, videos and files Sharing)
  • Chat History
  • Geo Location Based Calling
  • Invite to friend
  • Background Syncing
  • Push Notification and Floating Notification
  • In-app registration for new users using their mobile no. (similar to Whatsapp)
  • SMS authentication with one time Password
  • In-app recharge using Paypal and Credit card information
  • Top-up using credit card or voucher
  • Recent Call
  • Phone Book (Synchronize with Phone Address Book)
  • NAT/Firewall support
  • STUN server Support
  • Codec Supported :- Audio Codec(G729), Video Codec (VP8)
  • Registration Timeout
  • Acoustic Echo Cancellation
  • Packet concealing
  • Packet Lost Concealment (PLC)
  • Comfort Noise Generator (CNG)
  • Customized with company logo/name
  • Unlimited user license

Wills Smart VoIP Phone System: System Specification

Wills Smart VoIP recommends following Hardware and operating system.
Hardware Requirements: Intel Core i5 Processor /32 Gb RAM/1 TB HDD

Software Requirements:

  • Linux CENTOS 6.x (complete installation)
  • Yum Server

Internet connection:

The use of a 1Gbit Ethernet card is a prerequisite for Wills Smart VoIP system with good broadband internet connection .

Pre-installation Considerations:

Here is some information that we think is worth knowing prior to installing the Wills Smart VoIP Phone System.

  • Linux server should be on public IP.
  • SSL Certificate should be install on the Linux server

Carrier:

Carrier which supports SIP calls, g711, g723 and g729 codecs.

Installation:

Wills Smart VoIP requires remote access of server for installation. The installation of “Wills Smart VoIP Phone System” will be done by SSH connection on Linux server. Its installation requires internet facility and the time taken for its set up mainly depends on the nature and amount of customization to be done and the nature of service provider’s infrastructure. Our competent and reliable force of engineers renders spectacular services in solving every bit of installation related problem

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